Shipping policy

Last updated: 28 October 2026

T.SHA Clothing currently delivers orders within Pakistan. International shipping is not available at this time.

1. Delivery Charges

Our standard delivery charge is PKR 400 per order.

Additional delivery charges may apply where multiple shipments are required.

2. Delivery Times

2.1 In-Stock Items: In-stock products are dispatched and delivered within 3–5 working days after order confirmation.

2.2 Pre-Orders: Pre-order items require approximately 3–5 weeks from the date your order is confirmed.

2.3 Separate Shipments: Pre-order and in-stock items are shipped separately and cannot be combined into one parcel. Delivery charges apply to each shipment separately.

3. Overnight Delivery

We offer an overnight delivery option under the following conditions:

Delivery Charges: PKR 800 for parcels weighing up to 1 kg.
Delivery Time: Approximately 1–2 working days after dispatch, depending on your location.
Payment: 100% advance payment is required. Cash on delivery is not available for overnight delivery.
Courier Service: Orders are sent through a retail courier outlet.
Availability: Overnight delivery is available for in-stock items only.

4. Payment and Delivery of Orders

Orders are confirmed once the required advance payment has been received, as outlined in our Terms & Conditions.

A government tax of 4% applies to the cash-on-delivery amount for orders outside Karachi.

Karachi orders are exempt from this tax.

5. Order Tracking

Once your order has been dispatched, we will share your courier receipt containing the tracking ID through WhatsApp or email.

You can use this tracking ID to monitor your parcel's delivery status.

6. Delivery Attempts and Refused Parcels

6.1 Our courier partners generally make two delivery attempts. Please ensure that you or someone authorised is available to receive the parcel.

6.2 If a parcel is refused or not accepted, it will be returned to us. We can only arrange another shipment once the parcel has been received back at our end.

Any additional delivery charges for resending the parcel must be paid by the customer.

Customers who have previously refused a parcel will not be eligible for cash on delivery on future orders.

7. Address Accuracy

Please ensure that your name, phone number, and complete delivery address are correct when placing your order.

T.SHA Clothing is not responsible for failed or delayed deliveries resulting from incorrect, incomplete, or inaccurate delivery information provided by the customer.

8. Holding an Order

Upon special request, we may hold an order for a maximum of 7 days.

If the required payment is not received within this period, the order will be automatically cancelled in accordance with Section 6 of our Return, Exchange & Refund Policy.

9. Delays Beyond Our Control

We are not responsible for delivery delays or non-delivery caused by circumstances beyond our control, including:

Courier service delays or operational issues.
Natural disasters.
Lockdowns or other government restrictions.
National holidays.
Incorrect or incomplete delivery addresses.
Unavailability of the recipient at the delivery address.

If your parcel appears to be delayed or stuck in transit, please share your tracking ID with us. We will follow up with the courier company on your behalf.